How Wallet Clauses Apply to DANA and QRIS
The Terms & Conditions become the agreement between you and us when you open an account or continue using it after a published change. They cover accurate registration details, one account per person, phone verification before account access, and your duty to keep login details private.
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A wallet transaction must use an account held in your name, and we may pause a transaction when the payment record does not match your account details. DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries remain subject to the status shown at the cashier
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and any applicable provider rule. We may request a receipt or account check before processing a disputed wallet entry. Access and eligibility depends on local law; where local law permits, you can ask us to explain a clause, report an inconsistency or request the current wording
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before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.